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SBAdmin Support

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Support Policy

The Storix Support Team is a group of highly-trained and technical professionals dedicated to providing you with expert and personalized support. We pride ourselves in resolving issues quickly and providing effective solutions.

New license purchases include 1-year FREE maintenance, providing you with Technical Support, Product Updates and new Version Releases during the maintenance coverage. To learn more, please call today.

Support Methods Support Availability
Online Help-Desk Support Available 24 hours (responses provided during business hours)
Regular Telephone Support Available during U.S. business hours (7am - 5pm PST)
Urgent Telephone Support Avaliable 24x7 for system recovery issues

* Subject to change without notice (but we'll probably let you know in advance)